Baystate Franklin Hospital Offers Shuttle Service to Springfield

GREENFIELD — A shuttle service for people with medical appointments at Baystate Medical Center in Springfield has been running twice a week since April from Baystate Franklin Medical Center in Greenfield. In addition to a six-passenger minivan, the service includes transportation via a wheelchair-accessible van for those who are wheelchair-bound.

Shuttle service on both vehicles is presently available on Mondays and Wednesdays only, leaving Baystate Franklin at 8 a.m. and 1 p.m. for the one-hour trip to Springfield. The shuttle returns from Springfield at 11 a.m. and 4 p.m., arriving back in Greenfield at 12 noon and 5 p.m., respectively.

This service is available to people who have medical appointments at Baystate Medical Center for services not readily available at BFMC.

“We introduced this service in direct response to people in our community who told us they had difficulty getting to Baystate Medical Center in Springfield for their medical appointments, and would welcome assistance with transportation,” said David Farrick, director of Outpatient Services at Baystate Franklin. “As part of an integrated health care system, our mission includes making all of our services as accessible as possible. So we are pleased to offer this transportation and over the next months will continue to evaluate its use.”

Reservations must be made by calling Access Services at BFMC at (413) 773-2233, weekdays between 8 a.m. and 5:30 p.m. Each rider is asked for a $10 donation for the round trip; a family member or other individual accompanying the rider is asked for a $5 donation.