HCN News & Notes

HospiceCare in the Berkshires Recognized with National Hospice Honors

PITTSFIELD — HospiceCare in the Berkshires has been recognized as a Hospice Honors recipient, one of only five in Massachusetts.

The designation is based on survey results from April through September 2015. The Deyta Family Evaluation of Hospice Care survey evaluates a hospice’s performance on 24 satisfaction measures. To earn the honors designation, HospiceCare in the Berkshires had to be above the national average in at least 20 of the evaluated questions.

“We congratulate all of the compassionate caregivers at HospiceCare in the Berkshires for this great achievement,” said Denise Granger, executive director of HospiceCare. “We know that they provide excellent care on a daily basis, but it is rewarding to receive recognition from an independent organization.”

Deyta Analytics, an industry leader in data-driven management, surveys patients and families of approximately 1,700 hospice services across the nation and this year recognized 293 with the Hospice Honors designation, putting HospiceCare in the Berkshires in the top fifth of agencies surveyed. Survey results reflect opinions about overall quality of care, patient experience, family experience, and the medical, spiritual, and emotional aspects of care.

HospiceCare in the Berkshires is a nonprofit organization with 35 years of experience providing compassionate end-of-life care. Services include ensuring patient comfort, managing symptoms, providing personal care and companionship, respite care, and end-of-life planning. It also offers counseling services to help anyone in the community through the grieving process. For more information, visit www.hcib.org or call (413) 443-2994.

Comments are closed.