Page 9 - Healthcare Heroes 2025

HealthcareHEROES
A P R O G R A M O F B U S I N E S S W E S T & H E A L T H C A R E N E W S
“We were
given the
opportunity
to make that
a comfortable
space for our
family that
week he was
here. And
I thought,
‘wouldn’t it be
nice if other
families could
have that
opportunity as
well?’”
Kathy Sullivan, nurse manager of the unit,
agreed.
“Our nurses go above and beyond to provide
the comfort and support that the patients and
their families need, whether it’s little things like
making sure the families have everything they
need to eat or drink or making the beds for them
to sleep in,” she said. “They order comfort trays
for the patients from our kitchen, and they’re
always advocating to make sure the medications
are there that they need, and the providers.”
Glynn agreed, recalling a poignant example of
going above and beyond. It involves a younger
patient with a young child. Knowing he had a
limited amount of time left, the patient wanted
to talk with his son, but didn’t really know what
to say and wanted to collect his thoughts in
writing.
“He said that he was just too weak,” Glynn
recalled. “So, one of the nurses took pen and
paper and sat down next to him and wrote it all
down, so he had what he wanted to say to his
son.”
This is the kind of care that those who conceptualized this unit
had in mind, and as they talked about what it was like to be part
of this collaborative effort, those in the room kept coming back to
the person who wasn’t, but who really made it all happen.
“I never had the pleasure of meeting Andy — I joined Mercy just
after he died — but I feel like I know him very well from dealing
with all of his friends and all the people involved in this effort,”
Stanton said. “Tony did a great job of recruiting Fontaine Bros. for
the contracting — they knew Andy — and JCJ Architecture; they
knew Andy. Everyone involved in this project knew Andy, and it
was a labor of love. It wasn’t work; it was ‘we have to make this
The rooms in the unit are designed to bring comfort to both
patients and family members.
happen.’”
Sarah Yee agreed.
“Andy had no idea of the people he touched,” she said, adding
that now, through the unit named in his honor, he can touch
countless more.
And while the unit wouldn’t have happened without him, it
also wouldn’t have happened without a group of determined
collaborators who are also Healthcare Heroes. BW
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SASHA WILDE,
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