Page 49 - Healthcare News 2022 Resource Guide
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     We Can Help.
Our bilingual Information and Referral Specialists can answer your questions about home care, housing options, public benefits and much more. We can help you determine what you need even when you aren’t quite sure, and help you access those resources.
SENIOR RESOURCES LISTED ALPHABETICALLY · Benefit programs like Medicare, Medicaid, SNAP, etc.
We offer personalized consultation and information on a wide range of topics:
· Support and education for caregivers
· Services for people with Alzheimer’s Disease
· Finding affordable in-home help and home delivered meals
 This Chart is Sponsored by:
We also provide educational seminars for:
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· Business and Civic Organizations · Church and Support Groups and
ore.
Call Our Information & Referral Specialists Today
* New for 2021* Visit our website to chat with a live I&R Specialist!
 Greater Springfield Senior Services www.gsssi.org
413-781-8800 w
AGENCY
 ww.gsssi.org
ADMINISTRATOR
 SERVICES
    ESTATE PLANNING COUNCIL OF HAMPDEN COUNTY
www.estateplan-hc.org
GERIATRIC CARE SOLUTIONS & MANAGEMENT
103 Mountain Road, Holyoke, MA 01040
(413) 540-0800; www.geriatriccaresolutions.com
GREATER SPRINGFIELD SENIOR SERVICES INC.
66 Industry Ave., Suite 9, Springfield, MA 01104 (413) 781-8800; www.gsssi.org
HIGHLAND VALLEY ELDER SERVICES
320 Riverside Dr., Florence, MA 01062 (413) 586-2000; www.highlandvalley.org
HOMEOWNER OPTIONS FOR MASSACHUSETTS ELDERS
87 Hale St., Lowell, MA 01851
(800) 583-5337; www.elderhomeowners.org
HOME SWEET HOME SENIOR LIVING ADVISOR
(413) 446-8722; www.homesweethomesenior.com
JEWISH FAMILY SERVICES OF WESTERN MASSACHUSETTS
15 Lenox St., Springfield, MA 01108
(413) 737-2601; www.jfswm.org
LIFEPATH
101 Munson St., Suite 201, Greenfield, MA 01301 (413) 773-5555; www.lifepathma.org
MASSACHUSETTS EXECUTIVE OFFICE OF ELDER AFFAIRS
1 Ashburton Place, Unit 517, Boston, MA 02108 (617) 727-7750; www.mass.gov/elders
MASSACHUSETTS GERONTOLOGY ASSOC.
P.O. Box 540513, Waltham, MA 02454 www.massgeron.org
Susan McCoy
Joanne Craven Dunn
Jill Keough
Allan Ouimet
Len Raymond
Katie Krupka
Maxine Stein
Barbara Bodzin
Elizabeth Chen
Kathy Burnes
Provides a forum for current, accurate, and authoritative information with regard to estate and financial planning; council members are life-insurance professionals, bankers, fiduciaries, lawyers, accountants, planned-giving professionals, and other financial-service providers engaged in the planning, settlement, and management of estates
Professional geriatric care managers with specialties in nursing, mediation, palliative and hospice care, who act as a guide and advocate for elders and the families that care for them; services include client assessments, care plans, plan and service monitoring, travel and relocation assistance, and daily money management/bookkeeping
Private, nonprofit organization dedicated to maintaining quality of life for older adults, caregivers, and people with disabilities, through programs and services that foster independence, dignity, safety, and peace of mind; services include case management, home care, home-delivered meals, senior community dining, money management, congregate housing, and adult day care
Services include care management, information/referral services, family caregiver program, personal emergency-response service, protective services, home-health services, chore services, nursing-home ombudsman services, adult day programs, elder-care advice, bill-payer services, options counseling, respite services, representative payee services, local dining centers, personal-care and homemaker services, and home-delivered meals
Assists low- and moderate-income elder homeowners by providing comprehensive in-home counseling on financial and homeownership issues to enable successful aging in place; services include displacement prevention, remainder life planning, budgeting, income maximization, equity conservation, consumer protections, and creative financial options specially crafted for seniors
Provides free consultative expertise in senior-living placement to seniors and their loved ones when they seek independent living, assisted living, memory- care, or respite-care options throughout Western Mass.; also offers fee-based, in-home service coordination, including medical and non-medical services, housekeeping, home maintenance, shopping, transportation, and bill-pay assistance; assesses each individual and provides guidance, knowledge, and support
Provides social services, grounded in Jewish values, to support individuals and families from diverse cultural and economic backgrounds; efforts include community programs, elder-care resources and referrals, and counseling services
Nonprofit organization serving older adults, people with disabilities, and caregivers in Western and Central Mass.; helps people to maintain their independence in their homes and communities; offers in-home services, Meals on Wheels, health-insurance assistance, elder protective services, and much more
Connects seniors and families with a range of services, including senior centers, councils on aging, nutrition programs such as Meals on Wheels, exercise, health coaching, and more; supports older adults who may be somewhat frail through programs in nursing homes, such as the ombudsman program, volunteers who visit residents, and quality-improvement initiatives in nursing homes and assisted-living facilities; caregiver programs offer support to people with mild Alzheimer’s disease or those caring for someone with more advanced Alzheimer’s
Convenes researchers, practitioners, and public policy makers in Massachusetts to create dialogue on critical issues related to aging and to facilitate the transfer of knowledge from academic research to day-to-day practice; membership includes individuals and organizations from a wide range of disciplines including social work, education, public health, nursing/medicine, housing/architecture, and many others
                     GREATER SPRINGFIELD SENIOR SERVICES
Ombudsman Program
You Have Rights!
An Ombudsman is an advocate working to resolve prob- lems related to the health, welfare, and rights of individuals living in Nursing & Rest Homes and Assisted Living Facili- ties. Ombudsmen visit facilities regularly and offer a way for residents to voice their complaints and work towards a resolution with staff.
Ombudsman Can:
• Help residents and caregivers better understand their rights
• Work with residents to resolve issues in a respectful manner
• Provide resources to residents and families about insurance
and appeal issues.
  To connect with your local Ombudsman, please contact the I&R Department at 413-781-8800
Monday through Friday 8 am to 5 pm or visit our website at www.gsssi.org
www.gsssi.org
   RESOURCE GUIDE 2022
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