Page 12 - Healthcare News Jan/Feb 2023

BEHAVIORAL HEALTH CONT’D
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January’s ribbon cutting for BHN WellBeing marked a new phase for the agency as one of the state’s Community Behavioral Health Centers.
Care Where It’s Needed
Community Behavioral Health Centers trive to Leave No One Behind
SChristy O’Brien sees the state’s new Community Behavioral Health Centers (CBHCs) as a way to keep people in need from falling through the cracks.
At a panel discussion in the fall preceding the January launch of 29 such cen-
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ters, O’Brien, CBHC program director for the Center for Human Development (CHD), explained that, in the decades since the deinstitutionalization of state hospitals and efforts to move services to community-based care, “the question of how we do this community- based care well continues to be asked.”
As one answer, she said, Massachusetts redesigned its Behavioral Health Roadmap to include the CBHC model to strengthen the behavioral-health system, particularly routine, urgent, and crisis services.
“There is a gap between these levels of services — folks that are in the generally unde- fined level of care — and the CBHC is designed to provide a more integrated intersecting of those various programs, which can help those along the full spectrum of acuity.”
Because people often turn to a hospital emergency department during a behavioral- health crisis, CBHCs now deliver 24/7, community-based mobile crisis intervention and stabilization as an alternative to emergency-room visits. CHD — one of four organizations chosen to participate in the CBHC program in Western Mass., along with Behavioral Health Network (BHN), the Brien Center, and Clinical & Support Options — also pro- vides provide same-day evaluation and referral to treatment, evening and weekend hours, and timely follow-up appointments.
Built with input from healthcare providers, medical professionals, legislators, and fami- lies across Massachusetts, the state’s Behavioral Health Roadmap aims to make behavioral health just as much a priority as physical health. Three major outcomes of the Roadmap are:
• A network of 29 Community Behavioral Health Centers in communities across the state that serve as an entry point for timely, high-quality, and evidence-based treatment for mental-health conditions and substance-use disorders (SUDs), including routine appoint- ments, urgent visits, and community-based crisis intervention;
• 24/7, mobile, community-based crisis intervention and stabilization services that will serve as an alternative to hospital emergency departments; and
• A new, 24/7 Behavioral Health Help Line, which offers a single point of contact for res- idents to receive real-time support, initial clinical assessment, and connection to the right mental-health and SUD evaluation and treatment, regardless of insurance status or ability
12 WWW.HEALTHCARENEWS.COM JANUARY/FEBRUARY 2023