Page 32 - Healthcare News May/June 2022
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 BEHAVIORAL HEALTH SERVICES
LISTED ALPHABETICALLY
 FACILITY
SERVICES
   GÁNDARA MENTAL HEALTH CENTER
147 Norman St., West Springfield, MA 01089 (413) 736-8329; www.gandaracenter.org
GREY MATTERS INTERNATIONAL INC.
1110 Longmeadow St., Longmeadow, MA 01106 (877) 606-6161; www.greymattersintl.com
INSTITUTE OF HUMAN SOLUTIONS
108 Russell St., Hadley, MA 01035
(413) 387-0075; www.instituteofhumansolutions.com
MIRAVISTA BEHAVIORAL HEALTH CENTER
1233 Main St., Holyoke, MA 01040 (413) 701-2600; www.miravistabhc.care
NEW ENGLAND GERIATRICS
103 Myron St., Suite A, West Springfield, MA 01089 (413) 592-1980; www.negeriatrics.com
SERVICENET
21 Olander Dr., Northampton, MA 01060 (413) 585-1300; www.servicenet.org
THE UNITED ARC
294 Avenue A, Turners Falls, MA 01376 (413) 774-5558; www.theunitedarc.org
WALDEN BEHAVIORAL CARE
100 University Dr., 2nd Floor, Amherst, MA 01002 (413) 582-0100; www.waldenbehavioralcare.com
GRIT
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has played into their substance use and/or mental health issues.”
Her words are echoed in interviews with the residents, one of whom referred to trauma and instability as “consistent in my life until I got into this program.”
“It is pretty new for me not to have to worry about my physical safety on a daily basis,” the transgender woman said. “I don’t have to worry about what I am going toeatorifitisgoingtogetsocoldthatI will freeze to death in my sleep. This is all
Mental-health recovery solutions targeting alcoholism, substance abuse, depression, co-occurring disorders, and other issues
Diverse, mutli-disciplinary behavioral-health practice; utilizes broad spectrum of evidence-based treatment modalities; individual, couples, and family therapy; cognitive behavioral therapy; psychodynamic therapy; interpersonal therapy; EMDR for anxiety, stress, and trauma; group therapy; dialectical behavior therapy; psychopharmacology; psychological testing; school and agency consultation; parent training groups
Comprehensive continuum of services for substance-use disorders, including acute treatment (detox) and clinical stabilization program, intensive outpatient programs, opioid treatment program and outpatient counseling; inpatient psychiatric care for children, adolescents, and adults
Comprehensive psychiatric services for residents and their families in long-term living facilities; as consultants to long-term-living facilities and primary-care physicians, NEG clinicians evaluate and treat residents referred to them with a physician’s order; a resident, family, or facility staff member may request services; services are billed directly to the resident’s health insurance; team consists of psychiatrists, nurse practitioners, physician assistants, psychologists, neuropsychologists, licensed mental-health counselors, and social workers; services are free to facilities that contract with New England Geriatrics
Individual counseling and innovative group therapies for children, adolescents, and adults who are dealing with a wide range of issues, including depression, anxiety, substance-use disorders, physical/sexual abuse and other trauma, relationship and family concerns, school-adjustment problems, pain-management challenges, and obsessive-compulsive disorders; also providing psychological testing, psychiatric care, and medication services; clinics are located in Amherst, Greenfield, Holyoke, Northampton, and Pittsfield
The United Arc provides advocacy and support services for individuals with intellectual and developmental disabilities and their families in Western Mass; programs include adult services, positive parenting, family support, and self-advocacy
Provides a continuum of care for patients with eating disorders; psychiatric inpatient services; medical, behavioral, and nutritional care
Provides culturally sensitive, bilingual behavioral-health, substance-use, prevention, and educational services to adults, children, and families throughout Western Mass., including Chicopee, Holyoke, Greenfield, Northampton, Springfield, Westfield, and Ware; child and family services; residential programs; family-support programs; recovery- support centers; outpatient services
GRISWOLD CENTER AT BAYSTATE WING HOSPITAL
42 Wright St., Palmer, MA 01069
(413) 370-5285; www.baystatewinghospital.org
A 13-bed acute-care inpatient unit and 15-bed inpatient center for geriatric psychiatry; offers outpatient behavioral-health and addiction services in Belchertown, Palmer, and Wilbraham; counseling for children, adults, couples, families, and groups
MHA
995 Worthington St., Springfield, MA 01109 (413) 734-5376; www.mhainc.org
Nonprofit provider of residential programs and support to people impacted by mental illness, developmental disabilities, substance abuse, and homelessness; operates 25 residential sites, extensive outreach, and supported living programs, as well as a new, state-of-the-art outpatient behavioral-health center, all in Greater Springfield
NAMI – WESTERN MASSACHUSETTS
324A Springfield St., Agawam, MA 01001 (413) 786-9139; www.namiwm.org
NAMI, the National Alliance on Mental Illness, is the nation’s largest grassroots mental-health organization dedicated to building better lives for people affected by mental illness; conducts education programs to ensure families, individuals, friends, and caregivers get the support and information they need; conducts efforts to shape national public policy; provides free referral, information, and support; leads public-awareness events and activities, including Mental Illness Awareness Week and an annual walkathon, to fight stigma and encourage understanding
RIVER VALLEY COUNSELING CENTER INC.
187 High St., Holyoke, MA 01040 (413) 540-1234; www.rvcc-inc.org
Provides services to individuals in Hampden, Hampshire, and Franklin counties; adult, child, and adolescent individual and family outpatient mental-health services and psychiatry with offices located in Holyoke, Chicopee, Easthampton, Springfield, and Westfield; Massachusetts-certified gambling specialists; substance-use services; school- based mental-health services in Holyoke, Chicopee, Easthampton, Amherst, Westfield, and Granby public schools as well as select schools in Springfield, East Longmeadow, Hatfield, South Hadley, and Hadley and on the campus of Springfield Technical Community College; school-based health centers/teen clinics located at Holyoke High School North, Dean Campus, and Peck School; Children’s Behavioral Health Initiative services; the HIV/ AIDS Project; CONCERN: Employee Assistance Program for local businesses, organizations, and municipalities; programs staffed by bilingual/bicultural professionals
SOUTH BAY COMMUNITY SERVICES
140 High St., Unit 230, Springfield, MA 01105
(413) 495-1500; www.southbaycommunityservices.com
Community-based, behavioral healthcare organization offering a continuum of services including adult behavioral health, substance-abuse counseling, children’s behavioral health, day services, autism services, and early childhood services
VIABILITY
5 Franklin St., Northampton, MA 01060 (413) 584-1460; www.viability.org
Accredited by Clubhouse International and driven by a belief in recovery through work, Viability clubhouse programs provide members with a supportive environment to increase their vocational, educational, and social skills; locations include Berkshire Pathways in Pittsfield, Odyssey House in Holyoke, Forum House in Westfield, Lighthouse in Springfield, Star Light Center in Florence, and Tradewinds in Southbridge
WEST CENTRAL FAMILY AND COUNSELING
103 Myron St., Suite A, West Springfield, MA 01089 (413) 592-1980; www.westcentralfamily.com
 Mental-health outpatient clinic providing a variety of services, including geriatric mental health, individual and group psychotherapy, diagnostic evaluations, CANS assessments for MassHealth children under 21, medication management for age 18 and up, consultation with families of elders with dementia, neuropsychological testing for adults/elders, family therapy and consultation; WCFC provides bilingual services, as well as outreach for those unable to make it to the clinic
  new territory for me.”
O’Donnell said the 16-bed program “has
a wait list and it has had that wait list since the opening of our doors.”
“Right now, we’re at 13 but we have been as high as 26,” she said. “Clearly, there’s a need. We treat male, female, non-binary, and transgender individuals, or anyone else who falls on the LGBTQ+ spectrum.”
She said that when residents arrive, they are “assigned a peer mentor who helps them adjust to the program.”
“This helps people feel welcomed by their community,” O’Donnell said. “But more than that, we strongly emphasize a trauma-informed care approach to our pro- gramming. We run groups on relaxation,
dialectical behavioral therapy, a type of cog- nitive behavioral therapy, gender and sexu- ality, yoga, art therapy. We try to be open to almost anything that will help support our residents in their recovery process.”
She said it is the resident who determines a “successful discharge.”
“They begin that process at admis- sion—we start talking immediately about what their future might hold, what are their dreams, where they want to be,” O’Donnell said. “This constantly evolves as their recovery deepens so there are frequently changes. It’s a process and by the time people leave our goal is to have them con- nected to enough community resources and/or family so that they can remain in
recovery and continue to live successful, independent lives.”
O’Donnell called the program “wildly successful.”
“Success for us is sometimes about just one person who can say they’re clean for three months and they’ve never been clean for that long,” O’Donnell said. “Or a trans- gender resident who gets taken to Dress
for Success and for the first time is wearing gender-affirming clothing. Or a resident who finally is able to connect their mental health issues with their abuse as a young person. All of that spells success for me, and what defines it is that after a year, we are now at the point where people are graduat- ing from the program.”
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