Page 29 - Healthcare News Nov_Dec, 2020

TOWN
ADDRESS
SIZE
SALE / LEASE (S.F.) PRICE
FIRM / PHONE NUMBER / CONTACT / WEBSITE
DESCRIPTION
AGAWAM
200 Silver St., Suite 102 & 105
2,813 s.f.
$18.50/s.f.
Development Associates / (413) 789-3720 Ken Vincunas / www.devassociates.com
Professional office building located on high-visibility, 4-way signalized intersection. Private offices, open space, reception, conference, supply room, file/storage area. Join United Bank, Baystate Health Systems, Mercy Medical Center and more
HOLYOKE
Holyoke Mall Crossing
2500 s.f. to 16,200 s.f.
$20sf-25 s.f.
Barowsky Real Estate, Inc. / 4135631100 Ned Barowsky /www.HolyokeMallCrossing.com
Unique medical/professional property on the access road to the Holyoke Mall. There is 13,000 s.f. of contiguous space on the ground floor. This space can be subdivided into custom smaller units. Excellent exposure! Signage available.
NORTHAMPTON
15 Atwood Dr.
36,000 s.f.
Call
Development Associates / (413) 789-3720 Ken Vincunas / www.devassociates.com
New Class A professional office building under construction just off exit 18 on I-91; up to 36,000 s.f. available. Interior finished to suit any medical or office tenant.
WESTFIELD
Westfield Professional Center
750 s.f.
$15/s.f.
Madison Square Realty Management Inc. (413) 746-9846 / www.mustseerentals.com
Building features exceptional professional suites; located in the heart of Westfield; contact us for an exclusive showing of available office suites; The Westfield Professional Center offers ideal accommodations; each office has its own private bathroom
NOV./DEC. 2020 WWW.HEALTHCARENEWS.COM 29
MEDICAL REAL ESTATE FOR SALE AND LEASE
GREENFIELD
EAST GRANBY
SPRINGFIELD
Living
Continued from page 18
of the Atrium made it possible to allow residents out of their apart- ments and still keep them safe. “Because we have the space, we were able to socially distance our residents while still allowing them to take part in modified programs and activities.”
As late spring arrived and the weather improved, residents in most communities were able to
go outside more often and social- ize with others, and even resume family visits. Cardillo said posi-
tive changes began to happen the minute residents were able to enjoy some fresh air. “Whether it was having a conversation or taking a walk or simply looking at the birds, we saw their depression and anxi- ety lessen once they could spend time outside.”
Videoconferencing through platforms like Zoom, Skype, and FaceTime have been effective ways for families to stay connected — and send air hugs to their loved ones — when a physical visit is not possible. Tamilio said Rockridge staff will often work with families to coordinate a videoconference or even a phone call to help them feel
3,925 s.f. to 23,300 s.f.
4,000 - 54,969 s.f.
2,119 s.f.
Development Associates / (413) 789-3720 Ken Vincunas / www.devassociates.com
Development Associates / 413-789-3720 Ken Vincunas / www.devassociates.com
Atlantic Capital Investors, Inc. / (413) 746-6200 Mark Benoit / www.atlantic-capital-investors.com
For lease: New medical/office space in Greenfield Office Park; interiors finished to suit tenant requirements; join VA clinic and state of Mass. agencies
4,000-54,969 sf Professional Office Space in Class A Professional/Medical Office Building. Excellent Location. Back up generator power, elevator and HC Accessible. Attractive Gross Rents with Professional Management.
Class-A medical office building located in the heart of the Springfield North End medical community; close proximity to Baystate Medical Center and Mercy Hospital
101-143 Munson St.
2 Gateway Boulevard
3550 Main St.
$16/s.f.
$15.75 s.f.
Call
connected during the pandemic. “There are many times when our staff are the eyes and ears for
the families of our residents, so we work very hard to stay in contact with them,” she told HCN.
Using videoconferencing tools is one more way to be reassuring and transparent with families and staff, Moran added. “It’s important for families to know about the place where their mom and dad are liv- ing.”
Cardillo conducted one Zoom conference like a town-hall meet- ing that included 80 resident fam- ily members, as well as Armbrook department heads. The purpose was to let everyone know what’s been done so far to keep residents healthy and engaged, and their plans going forward.
“Many family members had no idea about everything we’d gone through to keep their loved ones safe,” she said. “They want to do this type of meeting again.”
Meeting with potential new residents and their families is an important part of any senior-living community. The arrival of CO- VID-19 has moved much of that activity from in-person meetings to videoconferences. For families who want a tour of the facilities, Tamilio said virtual tours have been an ef- fective alternative to an actual visit.
“We can connect them to our community and help them feel en- gaged,” she said. “Videoconferenc- ing also allows us to bring together multiple family members from dif- ferent locations to answer all their questions in one meeting.”
Cardillo is still able to meet with families in-person in Armbrook’s private dining area by using social distancing and requiring masks for everyone. Before the meeting, she will have a phone conversation and send information so that, when a family arrives for the meeting, they have some idea about the commu- nity.
“I will show them apartments, but we can’t wander around the building anymore,” she noted. “That’s the only thing that’s really changed.”
Winter Is Coming
Ten months into the pandemic, and with winter on the doorstep, the Executive Office of Elder Affairs allows senior-living facilities to permit indoor visitation to specific areas of the building.
Moran said the Atrium uses office space in its main building to screen visitors and supply full PPE. Visits are limited to 30 minutes, and visi- tors are restricted to meeting in the front areas of the building.
A similar visitor policy is in effect at Rockridge, which has installed an air-purification system to use
in common areas. The idea is to monitor air quality to make sure those areas are safe. “We are trying to find the right balance between mitigating risk and enhancing the quality of life for everyone here,” Tamilio said.
All the administrators we spoke with said a spirit of cooperation — with everyone pitching in and con- stantly doing more than expected — has been a true highlight of this past difficult year. To acknowl- edge that spirit, Cardillo recently presented a series of recognition ceremonies for her staff.
“We had people who got very sick, and our staff did some beauti- ful things,” she said. “Sometimes it was just sitting with a resident and holding their hand. Their families were really touched by it.”
As she reflected on the challenges facilities like hers faced with the sudden arrival of the pandemic back in March, Cardillo took a mo- ment to recognize how far they’ve come.
“At the beginning, we were
all learning together at the same time,” she said. “With all that we’ve learned since then, we have a much better handle on things now.” v