Page 3 - Healthcare News Sept.-Oct. 2020
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 HEALTHCARE NEWS
John Gormally
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Sales Manager & Associate Publisher campiti@businesswest.com
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  SEPTEMBER/OCTOBER 2020 WWW.HEALTHCARENEWS.COM 3
HCN INDEX SEPTEMBER/OCTOBER 2020 n FEATURES
Raising Awareness — and Hope
Sandy Cassanelli Wages an Intense, Inspiring Breast-cancer Fight ........................... 4
The Only Constant Is Change
The Healthcare News Celebrates 20 Years .................................................................... 7
n SPECIAL SECTION: THE 2020 HEALTHCARE HEROES The Staff of Holyoke Medical Center
Amid the Crisis at the Soldiers’ Home, This Small Army Answered the Call........A5
MarkKeroack,M.D. PresidentandCEO,BaystateHealth
His Efforts to Coordinate the Region’s Pandemic Response Saved Lives...........A11
Christopher Savino, Emeline Bean, and Lydia Brisson
Clinical Liaisons, Berkshire Healthcare Systems
They Moved to the Front Lines at the Height of the Pandemic............................A16
The Institute for Applied Life Sciences at UMass Amherst
At a Time of Crisis, Collaboration Was Key to Meeting Pressing Needs ............A19
Maggie Eboso Infection Control and Prevention Coordinator, Mercy Medical Center
This Administrator Has Become a Calming Voice During the Pandemic............A21
Rabbi Devorah Jacobson Director of Spiritual Life, JGS Lifecare
She Became a Guiding Light at a Time of Pain and Darkness..............................A24
Jennifer Graham Home Health Aide, O’Connell Care at Home
This College Student Stepped Up and Passed an Important Test .......................A26
The Nutrition Department at Greater Springfield Senior Services Inc.
This Dedicated Team Rose to the Occasion and Took Care of Those in Need..A28
Helen Gobeil Staffing Supervisor, Visiting Angels
This Administrator Provided a Steady Hand in Rough Seas .................................A31
Friends of the Homeless
While This Shelter’s Protocols Changed, Its Mission Never Did...........................A34
 n DEPARTMENTS
Opinion....................................................6 Career Pulse .......................................... 13 Healthy Outlook ................................... 16
Medical Real Estate Listings...............17 Picture This ............................................ 18 Health News and Notes ...................... 18















































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