BFAIR Promotes Macayla Flanigan to Director of Learning and Employee Development

NORTH ADAMS — BFAIR (Berkshire Family and Individual Resources) announced the promotion of Macayla Flanigan to the position of director of Learning and Employee Development, effective Sept. 7.

Flanigan began her journey with BFAIR as a part-time administrative assistant and has since demonstrated exceptional dedication, leadership, and a strong commitment to excellence. Most recently serving as lead administrative assistant, she played a key role in advancing several agency initiatives, including chairing the wellness committee, co-chairing the IT development committee, and actively serving on the employee engagement and entertainment committees.

In her new role, she will lead BFAIR’s initiatives to enhance staff training, foster professional growth, and strengthen employee engagement across the agency.

“Macayla’s passion for supporting others’ growth and her ability to lead with both creativity and collaboration have made a lasting impact on our organization,” said Michelle Baity, senior vice president of Human Resources. “We are excited to see her step into this new role and continue to strengthen BFAIR’s culture of learning and development.”

Before joining BFAIR, Flanigan worked as a business support specialist, guiding clients in areas such as social media and podcast production, CRM management, e-marketing operations, and administrative support. Her time at Massachusetts College of Liberal Arts also sharpened her leadership and training skills. As co-editor-in-chief of the Beacon student newspaper, she mentored emerging journalists and was recognized with a Certificate of Excellence in Feature Writing (2023). She also facilitated a public workshop at Mass MoCA, earning a Certificate of Excellence in Creative Immersion (2022).