| WEST SPRINGFIELD — The Council on Accreditation (COA) has reaccredited Brightside for Families and Children in West Springfield, after a recent three-day survey.
During the site review, COA representatives surveyed stakeholders by conducting interviews with members of Brightside’s direct care staff, management, and trustees, as well as the children and their families who obtain services at Brightside. Additionally, they reviewed the agency’s client records and structural framework, including policies and procedures. Brightside was rated in complete compliance and was expedited through COA’s pre-commission review report.
“Brightside for Families and Children has a long tradition of caring for some of the most fragile, abused, and marginalized children throughout New England. These children have already faced tremendous challenges, but with the appropriate therapeutic and educational services, they are able to live hope-filled and productive lives,” said Vincent McCorkle, president and CEO of the Sisters of Providence Health System. “The COA reaccreditation serves as confirmation that Brightside’s high quality programs and services are designed to provide the best possible outcomes for children and their families.” |
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