HCN News & Notes

Chanda Care Celebrates Five Years of Care, Community Impact

AGAWAM — Chanda Care, a home care, education, and care coordination organization, is celebrating five years of service to individuals and families navigating aging, illness, and complex care needs.

Founded in 2021 by registered nurse, educator, and case manager Chantal Bernard, Chanda Care was established to address persistent gaps in care coordination, caregiver education, and family advocacy across the healthcare continuum. The organization welcomed its first client in February 2021, and has since grown into a trusted, community-based provider rooted in dignity, presence, and clinical expertise.

Over the past five years, Chanda Care has served hundreds of individuals and families across Western Mass.; built a multi-disciplinary team of caregivers, nurses, and care leaders; earned repeated national recognition as Employer of Choice and Provider of Choice; launched Chanda Care Academy, an education and compliance platform supporting caregivers, nursing students, and families; secured state funding to establish a Registered Apprenticeship Program, supporting workforce development and retention; expanded partnerships with ASAP programs and Veterans Affairs; and founded Chanda’s House, a nonprofit initiative focused on dignified end-of-life care, education, and access.

In 2024, Bernard completed the Goldman Sachs 10,000 Small Businesses Program, strengthening the organization’s strategic foundation while remaining deeply rooted in its mission. During this time, she also launched Real Talk, a series of community education sessions offering families practical guidance, emotional support, and honest conversations around caregiving, illness, and end-of-life planning.

Looking ahead, Chanda Care will expand its community impact in 2026 through the growth of the Chanda’s House Scholarship Program, ensuring families can access compassionate end-of-life support regardless of financial barriers.

“Five years later, our commitment remains the same — to close gaps in healthcare while keeping care dignified. Every caregiver supported and every family served reinforces what’s possible when care is led with presence and intention.”