Cooley Dickinson Hospital to Offer Free Valet Parking Beginning Dec. 1

NORTHAMPTON — Beginning Monday, Dec. 1, Cooley Dickinson Hospital will offer complimentary valet parking services for patients and visitors. The new service is part of the hospital’s ongoing commitment to improving the patient experience and ensuring a safe, welcoming environment for all who visit the hospital.

“The experience of our patients and visitors begins the moment they arrive,” said Kevin Whitney, president and chief operating officer of Cooley Dickinson Hospital. “We are pleased to offer valet parking to support our community.”

The valet team will be stationed at the hospital’s main and north entrances Monday through Friday, from 7:30 a.m. to 4:30 p.m., with the exception of Mass General Brigham-observed holidays, to assist patients and visitors, particularly those with medical conditions or mobility challenges that make walking any distance a challenge.

“Hospital valet services provide meaningful benefits by making arrivals easier and safer for everyone,” said Catherine Reed, executive director of Operations. “This service helps reduce stress, especially for patients with limited mobility, and improves traffic flow across the campus.” Reed noted that the addition of valet parking also contributes to more efficient use of existing parking spaces and helps create a positive first impression that reflects the hospital’s dedication to professional and compassionate care.