Page 31 - HealthcareNews Jan_Feb 2021

Provider of Choice
Golden Years Home Care Services recent- ly received the 2020 Best of Home Care – Provider of Choice Award, which is based on client satisfaction scores gathered
by Home Care Pulse, an independent satisfaction-research firm for home care. Best of Home Care – Provider of Choice award-winning providers have contracted with Home Care Pulse to gather feedback by conducting live phone interviews with their clients each month.
Hand in Hand
Mercy Medical Center is participating in an international
art project recognizing healthcare workers for their efforts during the pandemic with small, handcrafted ‘hand med- als’ designed to create a link between the creator and the recipient. Mercy’s participation in the Hand Medal Project
is a partnership with Virginia Commonwealth University School of the Arts in Richmond, Va. and artists connected to VCU who crafted 400 hand medals for distribution to Mercy nurses. Pictured, from left: Darlene Cunha, chief Nursing officer, presents a hand medal to Joseph Culver, a nurse in the Intensive Care Unit, as Mercy President Deborah Bitsoli looks on.
Being Accountable
Revitalize CDC and the BeHealthy Partnership (BHP) accountable-care organizations made up of Health New England, Baystate Health Centers, and Car-
ing Health Center have supported patients at risk of contracting COVID-19 by providing them with essential supplies and access to nutritious food at home. The program specifically serves vulnerable members of the community who may face food insecurity and home- lessness, allowing them to remain safe and healthy in self-isolation.
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