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Mercy Medical Center, SPHS Welcome RiverBend Medical Group

SPRINGFIELD — Mercy Medical Center and the Sisters of Providence Health System (SPHS), members of Trinity Health – New England, have welcomed RiverBend Medical Group into their family of providers and network of services.
This partnership positions Mercy, SPHS, and RiverBend to make significant strides in care delivery while continuing to focus on high quality, efficiency, access to services, and cost containment, said Dr. Scott Wolf, president of Mercy Medical Center. “The joining of these two clinically excellent and financially strong providers — one with expertise in the delivery of outpatient care and the other with expertise in inpatient care and related services — creates a strong, clinically integrated network that will better meet the health care needs of the local community.”
The plan is for RiverBend’s physicians, physician assistants, nurse practitioners, certified nurse midwives, and staff members to continue practicing at RiverBend’s current locations in Agawam, Chicopee, Springfield, Westfield, and Wilbraham.
“We welcome the opportunity to partner with Mercy Medical Center because of our shared vision regarding patient care. We remain committed to treating each patient with dignity, compassion, and clinical excellence, and doing so in a manner that will have a positive impact on our community,” said Dr. Richard Shuman, president of RiverBend Medical Group.

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This new arrangement also strengthens the longstanding collaboration between Mercy Medical Center and RiverBend Medical Group on patient care and patient-experience improvement. Patients will benefit from enhanced services through Mercy’s continuum of care options that focus on the ‘triple aim’ of better health, better care, and lower costs for the patient population, Wolf said. “This will be a transparent and seamless transition for patients as they maintain access to their physicians and other providers.”
In addition to his role as RiverBend president, Shuman has been named senior vice president of the Mercy Physician Network Organization (PNO). In this position, he will be responsible for strategic and operating plans for RiverBend Medical Group and the managed practices within the PNO. He will also focus on promoting the delivery of quality healthcare services, providing leadership for the effective management of medical resources and staff, and ensuing clinical quality management and improvement activities for RiverBend, the PNO, and Mercy Medical Center.