Michael Moran Named President, CAO of Baystate Health Eastern Region

WARE — Michael Moran has been appointed president and chief administrative officer of Baystate Health’s Eastern Region. He had been serving in this role in an interim capacity since Jan. 29.

“Since January, Mike has been deeply engaged with community members, seeking input as the Eastern Region evolves to meet the contemporary needs of patients in Ware, Palmer, and surrounding communities,” said Nancy Shendell-Falik, senior vice president, Hospital Operations, Baystate Health. “He is working with Baystate Health colleagues to bring more primary care and specialty care to the Eastern Region, has ensured the current level of emergency care in Ware will continue, and is building relationships with Eastern Region team members, local leaders, community groups, the region’s EMS services, and many others.”

Moran came to the Eastern Region from a health-system role as vice president for Clinical, Facilities & Guest Services. In his 14 years at Baystate Health, he has had a vast scope of responsibility, at one point overseeing 13 departments and more than 1,300 team members throughout the system. He has been responsible for a broad spectrum of services including cancer, behavioral health, neurosciences and rehabilitation, food and nutrition, facilities, and more.

He is known for building high-performing teams, fostering engagement, and serving as executive leader for Baystate Medical Center’s complex cardiovascular and emergency-room facilities-improvement projects. He led the building of the orthopedic surgery and cancer centers in Springfield and the surgical center under construction at Baystate Franklin Medical Center. He has co-led the health system’s largest and most complex Lean project, which improved patient flow at Baystate Medical Center and resulted in efficiencies of more than $5 million.

The Baystate Health board of trustees and board members for the Eastern Region voted unanimously to make Moran’s appointment permanent.

“Michael brings 27 years of experience in multiple industries, including the military, recreation, hospitality, education, and healthcare,” said Shendell-Falik. “His community involvement includes service to several boards and committees throughout Western Massachusetts. His skills and experiences are well-suited to fulfill the leadership needs of the Eastern Region.”