Pathlight Welcomes Jana McClure as Vice President of Quality Assurance

SPRINGFIELD — Pathlight, a leading provider of services for people with intellectual disabilities, recently announced the appointment of Jana McClure as vice president of Quality Assurance. In this role, she will focus on delivering top-tier care across all Pathlight programs, ensuring compliance and sustainability.

“Jana joining our team is another step toward our continuous goal of striving to be the best version of Pathlight we can be,” interim Executive Director Keith Kendall said. “I’m looking forward to the positive changes she will bring to the organization.”

As a human-services organization, Pathlight’s guiding principle is to provide exceptional support to individuals with intellectual and developmental disabilities. McClure will play a crucial role in establishing and maintaining the rigorous standards necessary to ensure predictable, high-quality outcomes for people served.

“Having robust systems in place is crucial for consistently delivering high-quality care that meets the needs of the individuals we serve, as well as the expectations and trust of their families and the state,” she said. “I’m thrilled to be part of Pathlight and look forward to contributing to its mission of exceptional service.”

McClure brings a wealth of experience from her diverse roles in human services. From supporting infants with medical challenges to aiding retired residents to working with teens and adults facing cognitive and developmental challenges, her career is marked by a deep-rooted passion for helping others. Notably, she designed and implemented the first quality-improvement service at Northeast Center for Youth and Families Inc. and served as director of Training, Quality & Risk Management at Brightside, experiences that have prepared her to lead the quality-assurance function at Pathlight.