Two Baystate Hospitals Earn ‘A’ Hospital Safety Grade from the Leapfrog Group

SPRINGFIELD — Baystate Franklin Medical Center and Baystate Wing Hospital earned an ‘A’ Hospital Safety Grade from the Leapfrog Group, an independent, national nonprofit watchdog focused on patient safety.

Hospitals that receive an ‘A’ grade excel across 22 evidence-based measures by actively protecting patients from harm and improving outcomes in areas such as bar code medication administration (BCMA) scanning and the reduction of hospital-acquired infections. Additionally, Baystate Noble Hospital earned a ‘B’ rating, and Baystate Medical Center maintained its previous ‘C’ rating from the fall 2024 cycle.

Published twice a year, Leapfrog’s Hospital Safety Grades are based on data compiled from external sources and the annual Leapfrog Hospital Survey. Because some of the data is reflective of prior reporting periods, the scores may not fully represent current-day performance.

All four Baystate Health hospitals received the highest possible scores in several evaluated areas, including patient safety culture and structural measures, nursing workforce, hand hygiene, BCMA scanning, and computerized physician order entry.

“Baystate Health remains committed to patient safety and continuously improving our systems to achieve the best possible patient outcomes,” said Dr. Yvonne Cheung, chief medical officer at Baystate Health. “Every Baystate Health team member plays an important role in providing safe, high-quality care and strengthening the systems that make it possible.”