Visiting Angels West Springfield Receives Best of Home Care – Provider of Choice Award

WEST SPRINGFIELD — Visiting Angels West Springfield announced that it has received the 2025 Best of Home Care – Provider of Choice Award from Activated Insights, formerly Home Care Pulse.

The Provider of Choice Award is granted only to top-ranking home care providers, based on client satisfaction scores gathered by Activated Insights, an independent satisfaction-research firm for post-acute care. Visiting Angels West Springfield is recognized among a select few home-care providers across the country who have proven their ability to provide outstanding care.

“It is our pleasure to congratulate Visiting Angels West Springfield for their well-deserved achievement on earning the Best of Home Care – Provider of Choice Award,” said Bud Meadows, CEO of Activated Insights. “It’s wonderful to see the hard work that Visiting Angels West Springfield is putting in to provide high-quality care and employment — and their effort isn’t going unnoticed. This award allows them to provide proof of quality to potential new clients and caregivers.”

Michele Anstett, founder and president of Visiting Angels West Springfield, added that “we are honored to receive this award. It is a testament to all our team’s dedication to excellence.”

Best of Home Care – Provider of Choice award-winning providers have contracted with Activated Insights to gather feedback from their clients by conducting live phone interviews with their clients each month. As a third-party company, Activated Insights states that is able to collect honest and unbiased feedback.

“At Activated Insights, our mission is to help post-acute-care businesses create an experience that goes beyond client and caregiver expectations,” Meadows said. “We are happy to recognize Visiting Angels West Springfield as a Best of Home Care – Provider of Choice and to celebrate their accomplishments as a trusted home-care provider.”