HCN News & Notes

AFC Doctors Express Continues Expansion in Massachusetts

WEST SPRINGFIELD — AFC Doctors Express, the largest independent urgent-care provider in the Commonwealth, announced the opening of its 17th urgent-care center in Arlington, with four more set to open in January 2017.

Rick Crews and Jim Brennan have successfully grown the business throughout Massachusetts and beyond with locations that stretch from several in Western and Central Mass. to 14 located throughout Greater Boston. The duo plan to continue growing throughout New England, including an additional two locations in the Greater Springfield area, where they started.

“We have worked tirelessly throughout the past six years to bring Massachusetts residents the urgent-care centers they need,” said Brennan, co-owner with Crews of Medvest LLC, the master developer of AFC Doctors Express in Massachusetts, Maine, New Hampshire, and Vermont.

“With more than 160 franchise and corporate centers operating in 26 states, Massachusetts is second only to Alabama in regard to the number of locations established; we are very proud of that accomplishment. In addition to a highly proven business plan, our success comes from getting involved in the communities we serve. This is done through good, old-fashioned guerilla marketing, where we are constantly engaging the community face to face, while educating families, businesses, and other healthcare providers about the benefits of using AFC Doctors Express.”

Brennan also cited strategic partnerships with healthcare systems, provider groups, and hospitals across the state that have streamlined the overall patient experience as one of the reasons why the business is experiencing rapid growth, with an outlook of a continued, positive trajectory.

“Finding exceptional primary-care providers, as well as specialists — like orthopedics, gynecology, or podiatry — for those in need is also something that we provide and is a differentiating factor compared to other urgent-care models,” he said. “Our patients count on us to provide them access to these providers. This is just one aspect of what we do extremely well that sets us apart from other urgent-care facilities.”

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