Baystate Franklin Medical Center Earns ‘A’ in Patient Safety

GREENFIELD —  Baystate Franklin Medical Center was recognized with an ‘A’ Hospital Safety Score by the Leapfrog Group, an independent national nonprofit run by employers and other large purchasers of health benefits.
Calculated under the guidance of the Leapfrog Group’s eight-member panel of the nation’s leading experts on patient safety, the Hospital Safety Score uses 26 measures of publicly available hospital safety data to produce a single score representing a hospital’s overall capacity to keep patients safe from infections, injuries, and medical and medication errors.
“As an A-graded hospital, for the second year in a row, we have met the mark for our commitment to keeping patients safe, and for making critical safety information available to consumers through our participation in national performance measurement and public reporting programs,” said Gina Campbell, chief operating officer, BFMC.
“Earning an ‘A’ on the Hospital Safety Score demonstrates that this hospital has exhibited excellence in our national database of patient safety measures,” said Leah Binder, president and CEO of the Leapfrog Group. “I’d like to congratulate Baystate Franklin Medical Center for your achievements and encourage you to continue to put a priority on the safety of your patients.”
To see Baystate Franklin’s scores as they compare nationally and locally, visit the Hospital Safety Score website at, which provides information on how the public can protect themselves and their loved ones during a hospital stay.
Chuck Gijanto, president of Baystate Franklin Medical Center and the Northern Region, offered his congratulations to the BFMC staff, saying, “I am proud of everyone involved — from those who provide hands-on care to those behind the scenes whose work is just as vital to keeping us on track and moving forward — for your continued dedication to the safety and well-being of our patients. You all share this ‘A’ grade. Congratulations and thank you.”

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