Baystate Wing Hospital Named Among Most Socially Responsible in Nation

PALMER — Baystate Wing Hospital has been named one of the most socially responsible hospitals in the nation, earning an Honor Roll spot on the 2026 Lown Hospitals Index. Ranked 21st nationally and first in Massachusetts, Baystate Wing is one of only 160 out of more than 3,600 U.S. hospitals that achieved this status by earning top grades across measures of health equity, value, and outcomes.

The Lown Hospitals Index for Social Responsibility is the only national ranking that examines how equitably care is delivered, how well hospitals invest in their communities, and whether patients receive high-value care that avoids unnecessary procedures, in addition to traditional measures like clinical outcomes and patient safety. More than 50 metrics contribute to a hospital’s overall score.

This marks the fifth consecutive year Baystate Wing Hospital has been recognized on the Lown Hospitals Index Honor Roll, reflecting its sustained commitment to delivering equitable, high-value care while improving the health of the communities it serves.

“This recognition highlights the dedication of our team, who work each day to fulfill our mission of delivering compassionate, quality, and accessible care while advancing the health of our communities for all,” said Karli Barrett, president and chief operating officer of Baystate Wing Hospital. “As we advance toward becoming a high-reliability organization, we are building a culture where safety, equity, quality, and continuous improvement guide every decision. Being named among the nation’s most socially responsible hospitals affirms our commitment to exceptional care, better health outcomes, and ensuring every patient receives the support they need to thrive.”

Dr. Vikas Saini, president of the Lown Institute, added that “Honor Roll status is earned by hospitals meeting the highest standards across the breadth of our metrics. They aren’t just clinically excellent; they’re deeply committed to the communities they serve and work hard to ensure all patients get the care they need.”