Berkshire Health Systems Opening Second Urgent Care Location in Lenox

LENOX — Berkshire Health Systems (BHS) announced the opening of a second urgent-care location, with a new facility being developed at 489 Pittsfield Road in Lenox, in the Center at Lenox. The facility is expected to open this winter.

Berkshire Health Urgent Care in Lenox, open seven days a week from 8 a.m. to 8 p.m., will provide convenient, accessible care for minor illness and injuries, as well as on-site X-ray services and testing for common illnesses. Like its counterpart in Pittsfield, the Lenox site will also provide patients with access to BHS’s coordinated system of care and foster collaboration across each patient’s team of providers.

“The opening of the Lenox urgent-care facility furthers our expansion of access to care, which also includes our Pittsfield Urgent Care, the reopening of North Adams Regional Hospital, and the BHS Nurse Line,” said Darlene Rodowicz, BHS president and CEO. “The Berkshire Health Urgent Care in Pittsfield has consistently been praised for its exceptional care and has experienced steadily increasing patient volume, which led us to expand this essential service to the community.”

Berkshire Health Urgent Care in Lenox will accept a wide variety of health-insurance plans, including private commercial coverage, Medicare, and MassHealth through the Berkshire Fallon Health Collaborative, all of which are also accepted at the Pittsfield Berkshire Health Urgent Care location.

“BHS has always been dedicated to supporting our community and expanding access to care, and the Lenox Urgent Care is a prime example,” said Roberta Gale, vice president of Community Health. “The majority of our area residents are reliant on government health coverage — Medicare and Medicaid/MassHealth — and it’s critical that they have easy access to urgent-care services that do not require high co-pays or uncovered out-of-pocket costs.”

Berkshire Health Urgent Care in Pittsfield opened in September 2015, providing care for minor illness and injury to thousands of Berkshire-area residents and visitors. Since 2020, the annual visits to the Pittsfield Berkshire Health Urgent Care have more than doubled, from just over 17,000 patient encounters in 2020 to more than 35,000 in 2023.

“We have an outstanding staff at BHS Urgent Care, local providers which the community has trusted for nearly 10 years,” said Robert Shearer, director of Urgent Care. “That community commitment will expand to serve those living in and visiting the Lenox area, with a convenient location, dedicated patient parking, and access to rapid care for a wide range of injuries and illnesses, plus vaccinations, sports physicals, on-site X-ray, and more.”