Berkshire Visiting Nurse Assoc. Honored for Patient Satisfaction

PITTSFIELD — The Berkshire Visiting Nurse Assoc. (VNA) has been recognized by Strategic Healthcare Programs (SHP) as a Superior Performer for achieving an overall patient-satisfaction score that ranked in the top 20% of all eligible SHP clients for the 2022 calendar year.

The annual SHPBest award program was created to acknowledge home-health agencies that consistently provide high-quality service to their patients. The 2022 award recipients were determined by reviewing and ranking the overall satisfaction score for more than 3,200 home-health providers.

“SHP is very excited to have the opportunity to recognize the hard work and dedication of our top-performing customers with the annual SHPBest awards. We commend these organizations for their determination to provide top-notch care to the patients and caregivers that they serve,” said Kevin Vogel, SHP president.

Darlene Rodowicz, president and CEO of Berkshire Health Systems, stated that “we deeply value our skilled and compassionate staff at the Berkshire VNA, and we are proud that this team has been nationally recognized for the excellent care that they provide to patients in our community.”

Priti Shah, administrative director of the Berkshire VNA, added that “our clinicians at the Berkshire VNA are proud of the care they provide to our community, and this honor is truly deserved.”