HCN News & Notes

BHS Urgent Care Expands Access with Online Appointment System

PITTSFIELD — Patients in need of urgent care treatment can now reserve their spot in line at Berkshire Health Systems Urgent Care, using a new online system that is accessible from home computers, laptops, or any mobile device. Partnering with Clockwise.MD, BHS Urgent Care allows a patient to self-schedule an appointment online, from the comfort of their home or elsewhere. The online appointment system went live on March 1.

The new online appointment system can be accessed by visiting the BHS Urgent Care website, urgent.berkshirehealthsystems.org. The system can be used through any web-ready device, including computers, smartphones, and tablets.

“At BHS Urgent Care, we are continually looking to enhance the patient experience and to provide added convenience,” said Dr. Ronald Hayden, medical director of BHS Urgent and Walk-In Care Services. “This new, easy-to-use, online system allows greater flexibility for our patients who have tight schedules, giving them the ability to know they have a specific time when they will be seen by one of our highly experienced caregivers.”

BHS Urgent Care continues to see patients on a walk-in basis, with no appointments necessary. Located at 505 East St., St. Luke’s Square, Pittsfield, BHS Urgent Care is open every day from 8 a.m. to 8 p.m., including most holidays, providing care for a wide array of minor illnesses and injuries. BHS Urgent Care is staffed by Berkshire Medical Center Emergency Department clinicians and offers care that is less costly than a hospital ED visit. Most insurance plans are accepted. BHS Urgent Care also provides flu vaccinations and sports physicals for students participating in school athletic programs.

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