Charlene Manor Extended Care Administrator Honored for Leadership

GREENFIELD — The American College of Health Care Administrators (ACHCA) honored Ashley LeBeau, administrator of Charlene Manor Extended Care Facility in Greenfield, as a recipient of the ACHCA Eli Pick Facility Leadership Award. The award, named in memory of visionary ACHCA member Eli Pick, recognizes administrators whose teams have achieved dimensions of organizational quality that few others have been able to reach.

“While I’m honored to receive this recognition, I give full credit for the results we have achieved at Charlene Manor to the hard work and dedication of every single team member here,” LeBeau said. “We consistently receive high marks from our residents and have been nationally recognized by the American Health Care Association; none of this would be possible without the support of the care team at Charlene Manor Extended Care. I’m grateful to work with a committed team of individuals who always put the needs of our residents first.”

Fewer than 7{06cf2b9696b159f874511d23dbc893eb1ac83014175ed30550cfff22781411e5} of facilities nationwide qualified, and LeBeau was one of 44 recipients in Massachusetts who received the Eli Pick Facility Leadership Award. This award recognizes the administrator of record who provided leadership throughout the award year. Eligibility for this award is based on three years of skilled-nursing-facility survey data, including the health, fire (life safety), and complaint surveys, as well as top-quartile performance on designated quality measures. The criteria also included an 80{06cf2b9696b159f874511d23dbc893eb1ac83014175ed30550cfff22781411e5} or greater facility occupancy and a three-year avoidance of a Special Focus Facility status.