Estelle Carbonneau Recognized for Service to Baystate Wing Gift Shop and Auxiliary

PALMER — Estelle Carbonneau was recently recognized for her many years of service as a member of the Baystate Wing Auxiliary and volunteer in the hospital’s gift shop.

 “We are grateful for the many years of service Estelle has given to the gift shop and auxiliary,” said Evelyn Glabicky, president of the Baystate Wing Auxiliary. “She has served in many roles as the manager of the gift shop, helping with purchasing merchandise, and training new volunteers. Generously giving of herself and her time has been a way of life for Estelle, and her connection to our hospital has always been extra special. A committed volunteer and member of our auxiliary for 14 years, she now serves as trustee of the organization.”

Auxiliary members and volunteers help in several areas of the hospital, including greeting and transporting patients as needed; welcoming patients, families, and visitors arriving for appointments; providing directions for visitors on campus; operating the gift shop; and volunteering on the Medical/Surgical unit.

“Volunteers are extraordinary people who want to contribute to the greater good,” said Becky George, manager of Volunteer Services for Baystate Health. “We have several opportunities open for individuals to share their talents and skills to support and assist our staff in creating wonderful experiences for our patients. Every hour and every minute that our volunteers serve makes a difference in the lives of our patients, families, and our team.”

Volunteers are currently being sought to fill positions in various departments, including greeters, patient-care areas, and the gift shop. Duties will vary depending on the volunteers’ interests and the needs of the hospital. “During their service at Baystate Wing Hospital, we want to ensure that all of our volunteers are doing something that they enjoy,” George said.

The Volunteer Services program is open to anyone interested in giving back to their community. All potential volunteers must be age 16 or older and complete a volunteer application, submit to and pass a background check, and meet all vaccination requirements.

The program is an ideal opportunity for seniors and young adults who wish to volunteer in a healthcare setting. Volunteers will receive training and support and can receive credit for school (if they require it) and grow personally through service to others.

For more information or to fill out an application online, visit or call George at (413) 370-5295.