Fallon Unveils New Agreement with Holyoke Medical Center

HOLYOKE — Fallon Community Health Plan (FCHP), a nationally recognized, not-for-profit health care services organization, has announced a new agreement with Holyoke Medical Center (HMC), a member of Valley Health Systems. HMC will provide inpatient and outpatient services to members of FCHP’s Medicare Advantage Special Needs Plan, NaviCare HMO SNP, and NaviCare SCO, a Senior Care Options program.

“Our new relationship with Holyoke Medical Center is a significant milestone for us in our efforts to expand our NaviCare program into Western Mass.,” said Katherine Metzger, executive director of NaviCare. “We are very happy to work with such a highly regarded community medical center to offer the best possible services for our NaviCare members.”

Since 1893, Holyoke Medical Center has been providing personal, compassionate health care to the people of its community. The medical center has approximately 1,200 employees and a medical staff comprised of more than 250 physicians.

“Holyoke Medical Center has had a strong relationship with Fallon Community Health Plan in the past, and we look forward to continuing to work with FCHP on this new product,” said Paul Silva, vice president of Finance at Holyoke Medical Center. “By participating with FCHP’s NaviCare provider network, it gives us an even greater opportunity to provide high-quality, coordinated health care to seniors in the community we serve — many of whom are among our state’s most vulnerable residents.”

NaviCare is a unique product for seniors that combines in one package all Medicare and MassHealth Standard benefits, services, and items, as well as needed community-based home and personal-care services such as adult day health, home-delivered meals, or help with bathing and dressing needs. NaviCare is available to those residing in the service area that are age 65 and over who are enrolled in MassHealth Standard. In addition to currently being offered in Worcester County, NaviCare will also be available to eligible seniors in Hampden County and portions of Franklin, Hampshire, Middlesex, and Norfolk counties.

For those who qualify, NaviCare is available at a $0 premium with $0 co-payments. All health care is coordinated by a team of doctors, specialists, nurses, and social workers who work with each member to develop a plan of care specific to them. For more information, visit www.navicare.org.