EAST LONGMEADOW — Golden Years Home Care Services announced it has received the 2020 Best of Home Care – Provider of Choice Award from Home Care Pulse. The award is based on client-satisfaction scores gathered by Home Care Pulse, an independent satisfaction research firm for home care.
“We want to congratulate Golden Years Home Care Services on receiving the Best of Home Care – Provider of Choice Award,” said Erik Madsen, CEO of Home Care Pulse. “It’s thrilling to see the efforts that Golden Years Home Care Services is making to provide outstanding care and employment. Golden Years Home Care Services has worked extremely hard to qualify to provide high-quality care and employment, and this award allows them to provide proof of quality to potential new clients and caregivers. We are happy to recognize Golden Years Home Care Services as a Best of Home Care – Provider of Choice and to celebrate their accomplishments as a trusted home-care provider.”
Best of Home Care – Provider of Choice award-winning providers have contracted with Home Care Pulse to gather feedback from their clients by conducting live phone interviews with their clients each month. Because Home Care Pulse is a third-party company, it is able to collect honest and unbiased feedback.
“It is an honor and privilege to be awarded this prestigious designation,” said Cesar Ruiz Jr., president and CEO of Golden Years Home Care Services. “On behalf of our administrative staff and caregivers, thank you for making this possible. Your hard work and dedication have made this a reality. Thank you.”