HCN News & Notes

Visiting Angels West Springfield Wins Best of Home Care – Provider of Choice Award

HOLYOKE — Visiting Angels West Springfield announced that it has earned the 2026 Best of Home Care – Provider of Choice Award from Activated Insights. This recognition is awarded to home care providers that demonstrate exceptional client satisfaction, as measured through independent interviews conducted by Activated Insights, a leading satisfaction research firm serving the post-acute care industry.

The Best of Home Care – Provider of Choice Award highlights agencies that consistently receive high marks from their clients, reflecting a strong commitment to quality care, service, and trust. Visiting Angels is proud to be recognized among a select group of home care providers nationwide that have met these rigorous standards.

“Congratulations to Visiting Angels West Springfield on earning the 2026 Best of Home Care – Provider of Choice Award,” said Bud Meadows, CEO of Activated Insights. “This recognition reflects the dedication their team shows every day in delivering an exceptional care experience. Awards like this help families and caregivers feel confident choosing a provider that has been independently validated for quality.”

To qualify for the Provider of Choice Award, agencies partner with Activated Insights to collect ongoing feedback from their clients through monthly phone interviews. Because Activated Insights is an independent third-party organization, the feedback gathered is honest, unbiased, and directly reflective of the client experience.

“The Visiting Angels team is so grateful for this award. We are humbled that Activated Insights chose to recognize our collaborative elder care excellence,” said Michele Anstett, owner and director of Visiting Angels West Springfield.

Added Meadows, “at Activated Insights, we believe recognition should be rooted in real experiences. We’re proud to recognize Visiting Angels West Springfield as a 2026 Best of Home Care – Provider of Choice and to celebrate the meaningful impact they’re making for clients and families in their community.”