HCN News & Notes

Williamstown Commons Receives National Award for Quality Care

WILLIAMSTOWN — The American Health Care Assoc. and National Center for Assisted Living (AHCA/NCAL) recently announced the selection of Williamstown Commons Nursing & Rehabilitation Center as a recipient of the Silver Achievement in Quality Award for outstanding performance in the healthcare profession.

Williamstown Commons is one of only 128 facilities in the nation, and one of only four in Massachusetts, selected to receive the Silver Award in 2015. More than 325 facilities across the nation applied for the award.

“We are proud to have received the Silver Award, and we’re pleased that an independent panel of examiners saw the high value we place on quality care and service excellence,” said Michelle Chappell, administrator at Williamstown Commons, which is an affiliate of Berkshire Healthcare. “Our focus at Williamstown has always been on people. We want to continue to evolve our quality care and service to even greater heights.”

Implemented by AHCA/NCAL in 1996, the National Quality Award Program is centered on the core values and criteria of the Baldrige Performance Excellence Program, and assists providers of long-term and post-acute care services in achieving their performance excellence goals. The program has three levels: Bronze, Silver, and Gold. Facilities begin the quality-improvement process at the Bronze level and must receive an award at each level before proceeding to the next.

“I am proud that Williamstown Commons is standing among the ranks of other centers that are delivering quality care,” said Mark Parkinson, president and CEO of AHCA/NCAL. “Our profession is stronger through the work and dedication of these centers.”

The award will be presented to Williamstown Commons during AHCA/NCAL’s 66th annual Convention and Exposition, Oct. 4-7 in San Antonio.

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