WORCESTER — AdCare Hospital recently honored Dale Coulter, nurse manager, with the Eunice Roddy Award for Excellence in Patient Services, and Elaine Derry-Neely, supervisor of Case Management Services at AdCare Outpatient – Worcester, with the Excellence in Customer Service Award.
“The Excellence in Patient Care Award is named for Eunice Roddy, who was an outstanding champion of patient care throughout her 43 years of dedicated service to AdCare Hospital and our patients,” said Dr. Patrice Muchowski, vice president of Clinical Services. “Similarly, Dale Coulter, the 2013 patient-care award recipient, consistently exhibits dedication, professionalism, and caring toward patients and staff.” Coulter joined AdCare Hospital as a per-diem nurse in 1990 and has served as a full-time nurse manager since 1999.
Derry-Neely, recipient of the 2013 Excellence in Customer Service Award, began her career in 1985 in the Social Services Department of AdCare Hospital. She later moved to the Worcester outpatient department as a discharge planner and in 2008 became supervisor of Case Management Services. “Elaine is a strong advocate for the patient, giving her all to ensure patients receive the treatment they need to recover,” said David Hillis Jr., vice president of AdCare Outpatient Services.
A comprehensive provider of alcohol and drug abuse treatment, AdCare Hospital offers a full continuum of inpatient treatment in Worcester and outpatient services at locations throughout Massachusetts and Rhode Island. AdCare Hospital is also a sponsor of 1-800-ALCOHOL, the nationwide 24-hour help line.