HCN News & Notes

Columbia Gas of Massachusetts Offers Winter Safety Tips

WESTBOROUGH — As winter continues to have a frigid grip on New England, Columbia Gas of Massachusetts is reminding customers of important safety tips during snowy and icy conditions.

To be safe and avoid hazards, customers should:

• Keep natural-gas meters clear of snow and ice to ensure they are visible and accessible at all times for maintenance by Columbia Gas. Keeping natural-gas meters clear also ensures proper venting;

• Remove snow from the meter with hands or a broom. Never use a shovel or kick or hit the meter to break away snow or ice. If the meter is encased in ice, contact Columbia Gas for assistance at (800) 688-6160;

• Keep fresh air and exhaust vents for natural-gas appliances free of snow, ice, and debris to prevent equipment malfunction;

• Use caution when removing snow from flat rooftops, especially on commercial and industrial buildings, as there may be heating and cooling equipment and electric or fuel lines that may not be visible under the snow;

• Make sure all appliances and heating equipment are inspected and operating properly;

• Never use cook tops, ovens, or outdoor grills as a source of heat;

• Check your carbon-monoxide detectors and smoke detectors to ensure they operate properly; and

• As always, if you smell natural gas at any time, leave the area and call 911 or Columbia Gas at (800) 525-8222.

“The safety and comfort of our customers is a high priority,” said Steve Bryant, president of Columbia Gas of Massachusetts. “We ask, during these winter months when temperatures are well below freezing, that you check on your families and neighbors, particularly those that are elderly or need special attention.”