HCN News & Notes

Helix Human Services Announces Appointment of Mark Paglia as CEO

SPRINGFIELD — Helix Human Services, formerly the Children’s Study Home, announced the appointment of Mark Paglia as its new CEO. Following an extensive search conducted by the board of directors, Paglia emerged as the ideal candidate to lead the organization into a new era of growth and development.

Paglia brings with him more than two decades of invaluable experience in various leadership roles within the highly competitive human-service industry. His track record includes recent recognition as a 2022 Healthcare Hero by BusinessWest and the Healthcare News. Throughout his career, he has demonstrated proficiency in overseeing diverse programs, including residential facilities, special-education private schools, foster-care initiatives, outpatient clinics, and various case-management programs catering to the needs of children and families. He earned a bachelor’s degree in business administration and a master’s degree in special education at American International College.

“Building on our solid foundation, we are delighted to welcome Mark to Helix Human Services, and we eagerly anticipate a bright future under his leadership,” said John Pappas, board president. “His management acumen and unwavering commitment to our mission will lay the groundwork for continued and even greater success. To have found Mark, someone who knows this area, with his background specializing in this special area of human services, is a great benefit to Helix, our team, and the children and families we serve. I appreciate the board’s hard work in achieving this successful CEO search in relatively short time.”

Paglia will succeed former Helix CEO William Davila, who left the position earlier this year after being named president and CEO of the Villa of Hope in Rochester, N.Y.

“I am honored to join Helix Human Services, an organization with so much history,” Paglia said. “I am excited to be joining this amazing team and leading the organization through its next phase of growth.”