HospiceCare in the Berkshires Earns Honors Elite Recognition
PITTSFIELD — HospiceCare in the Berkshires has been recognized as a Hospice Honors Elite recipient based on survey results from October 2013 through September 2014.
The Deyta Family Evaluation of Hospice Care (FEHC) survey evaluates a hospice’s performance on 18 satisfaction-indicator measures. To earn the Elite honor, HospiceCare in the Berkshires had to be above the national average in all 18 evaluated questions.
“I want to congratulate all of the dedicated caregivers at HospiceCare in the Berkshires for this great achievement,” said Denise Granger, executive director. “We know that they provide excellent, compassionate care on a daily basis, but it is gratifying to receive recognition from an independent organization.”
Deyta surveys patients and families of approximately 1,700 hospice services and this year recognized only 39 with the Hospice Honors Elite designation, putting HospiceCare in the Berkshires in the top 2{06cf2b9696b159f874511d23dbc893eb1ac83014175ed30550cfff22781411e5} of agencies surveyed. Survey results are obtained from family members of patients who received hospice services, and reflect opinions about overall quality of care, patient experience, family experience, and the medical, spiritual, and emotional aspects of care.
HospiceCare in the Berkshires is a nonprofit organization with more than 30 years of experience providing compassionate end-of-life care. Services include ensuring patient comfort, managing symptoms, providing personal care and companionship, respite care, and end-of-life planning. It also offers counseling services to help anyone in the community through the grieving process. HospiceCare in the Berkshires is a member of Berkshire Healthcare and is managed by an affiliate of Berkshire Health Systems. For more information, visit www.hcib.org or call (413) 443-2994.
