COVID-19 Updates

Behavioral Health Network Issues COVID-19 Update

SPRINGFIELD — Behavioral Health Network (BHN) announced the following guidance to its various constituencies and employees:

“As Massachusetts continues to be impacted by coronavirus (COVID-19), the health and safety of Behavioral Health Network employees and individuals served remains our top priority,” the organization noted. “As a healthcare provider, we are taking all steps necessary to ensure our essential services continue to be available to those who need them.”

To contribute to community health and safety, BHN has adopted social-distancing recommendations provided by public-health officials. Where feasible, staff will work remotely, and individuals will be served via remote technologies. In addition, BHN has increased its worksite-disinfection protocols to reduce exposure to the virus.

At this time, all BHN sites and programs are open; however, there may be future adjustments based on changing conditions due to the COVID-19 virus. Notices about changes to program hours and days of service will be posted to Individuals can also call BHN sites or their provider for additional information.

To contact BHN, Central Intake is available weekdays from 7 a.m. to 7 p.m. at (413) 737-2439, while the Crisis Line is available 24/7 at (413) 733-6661.