HCN News & Notes

Sarah Kapinos, Yvette Morales Named to New Roles at Louis & Clark Pharmacy

SPRINGFIELD — Louis & Clark Pharmacy in Springfield announced that Sarah Kapinos has been named to a new role as community liaison. Kapinos has served as the business development specialist for Louis & Clark Pharmacy for the past year.

“Sarah’s many strengths include her ability to forge lasting partnerships built on trust,” said Dr. Kara James, pharmacy manager and co-owner. “In her new role, she will create and nurture relationships with new clients and a variety of external referral sources through daily activities and community practice visits.”

Kapinos has more than 12 years of experience in healthcare, including her role as a clinical account manager and liaison at Baystate Medical Center, and attained her bachelor’s degree in business management and marketing from Elms College. In her new role, she will serve as a liaison between referral sources — including admission coordinators, executive and nursing directors, and medical professionals — and the pharmacy referral staff on the scheduling, clinical, and billing office teams.

In addition, Yvette Morales, a certified pharmacy technician, has been appointed pharmacy patient advocate.

 “Yvette has a real passion for helping people and is vested in the health and wellness of our local community,” James said. “We know our patients will benefit from her focus and expertise.”

Morales has nearly a decade of experience, and is certified as both a pharmacy technician and a medical assistant. Bilingual in English and Spanish, she will serve as the liaison between customers and the rest of the pharmacy staff. She will introduce patients to pharmacy programs that will best complement their needs, help them enroll, and ensure everything works as it should.