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Two Baystate Hospitals Named Top Performers by Joint Commission

WARE, PALMER — Baystate Mary Lane Hospital and Baystate Wing Hospital were named among the nation’s top performers on key quality measures for 2013 by the Joint Commission, the leading accreditor of healthcare organizations in America.
The Joint Commission honors hospitals from across the country that consistently demonstrate excellent performance on evidence-based processes of healthcare.
Baystate Mary Lane and Baystate Wing were recognized for excellence in measures shown to improve care for pneumonia and surgical care, and are two of only 1,224 hospitals in the U.S. and just 25 in Massachusetts to achieve the distinction of a 2013 Top Performer.
“This honor recognizes our efforts to address patient safety and quality healthcare by improving upon our evidence-based care processes in the Eastern Region,” said Dr. Charles Cavagnaro III, president of Baystate Health Eastern Region.
“We are so proud to be named a Top Performer,” he went on. “Every one of our talented and dedicated team members delivering patient-centered care every day contributed to this achievement.”
Cavaganaro said data-driven monitoring of the quality of care provided is an essential step in hospitals’ efforts to ensure that every patient receives the best possible care for their condition. “Our aim is to provide exceptional-quality care as well as exceptional coordination and efficiency. That’s value in healthcare, and it’s something we’re striving for throughout Baystate Health.”
Baystate Health’s Eastern Region comprises Baystate Mary Lane Hospital, Baystate Wing Hospital, and the employed medical practices and medical centers in the region.
Together, the two hospitals provide inpatient medical, surgical, gynecological, and behavioral health services; emergency services; and a range of primary-care and other outpatient services for about 80,000 people in the region.