HCN News & Notes

Eighth Annual Communication, Apology, and Resolution Forum Slated for Sept. 21

BOSTON — The eighth annual Communication, Apology, and Resolution (CARe) Forum, hosted by the Massachusetts Alliance for Communication and Resolution Following Medical Injury (MACRMI), will he held virtually on Monday, Sept. 21 from 2 to 4 p.m., followed by a half-hour of questions and implementation consults.

This year’s virtual forum will include keynote expert panels “Perspectives from the Field” and “Addressing CARe Barriers,” with Dr. Evan Benjamin, chief medical officer at Ariadne Labs; Richard Boothman, communication and resolution pioneer and founder of Boothman Consulting Inc.; Barbara Fain, executive director of the Betsy Lehman Center; Patricia Folcarelli, vice president of the Silverman Institute for Quality and Safety at Beth Israel Deaconess Medical Center; and Dr. Doug Salvador, chief quality officer at Baystate Health.

The event will feature discussion of the latest data regarding CARe programs and national trends, and information on working with MACRMI to implement CARe at individual facilities. Register online at www.macrmi.info/forum2020 by Sept. 18.